FREQUENTLY ASKED QUESTIONS
OUR PRODUCTs
I would like to know the price or the availability of a product,
where can I find this information? +
Most of VIP TIE products are associated with their respective prices in our online store, which can also be personalized during checkout for an additional cost (initials/name/logo personalization).
VIP TIE also gives you the possibility to create fully custom ties, bowties & pochette-s where you can choose or create the design, color, width and luxury materials of your VIP TIE to best match your desires, also giving you the possibility to buy the design making it "1of1 Unique Edition" in the world. In these cases please contact our customer service and our sales assistants will be pleased to help you create your dream VIP TIE.
***All the products labeled "1of1 Unique Edition" cannot be reproduced and are not for sale but for illustration purpose only.
How to personalize my VIP TIE? +
VIP TIE combines first class luxury with an innovative high tech design. A complex combination of several complementary processes, HandCrafting, Embroidery, 3DPrinting, Exotic Leather & Pearls joined together in a single unique product. VIP TIE redefines what a fashion accessory should look like through maniacal details and unlimited personalisation.
“one by one”, every detail is Hand Crafted delivering a truly unique experience for each and every one of our customers, giving everybody around them something not to forget about.
VIP TIE has perpetuated this artisanal savoir‑faire since the inception of the ONUS brand in 1927.
Our sales associates would be pleased to assist you with this service.
Please experience the Art of Personalization with our online simulator, found under the link personalization.
What is the lead time for a personalization order? +
All of our Personalized designs are handcrafted by our craftsman, true to the roots of our luxury product legacy.
Each Personalized VIP TIE is individual and therefore unique, hence it is challenging for us to provide you with a precise lead time.
An approximate time estimate for a 'classic' personalization: design, initials, name & logo, would be 10 days.
However for special orders feel free to contact our customer service, so we can provide you with the specific estimate for the creation of your unique product.
How could I take care of my VIP TIE product? +
VIP TIE products are made utilizing the combination of the traditional and high-tech innovative methods perfected by our craftsman.
Discover here all our care instructions.
ORDERS
How can I track my order? +
Our products and Personalized designs are created by hand, utilizing the ancestral techniques introduced by our founder Jonuz Pernaska in 1927.
You will be informed in real time on the progress of the creation of your order for each phase.
Please click here for an update on your order or personalization.
How can I place a special order? +
All of our Personalized designs are handcrafted by our craftsman, true to the roots of our luxury product legacy.
VIP TIE also gives you the possibility to create fully custom ties, bowties & pochette-s where you can choose or create the design, color, width and luxury materials of your VIP TIE to best match your desires, also giving you the possibility to buy the design making it "1of1 Unique Edition" in the world. In these cases please contact our customer service and our sales assistants will be pleased to help you create your dream VIP TIE.
A special order takes root in the dialogue between you, your sales associate and the tie-making craftsman.
To benefit from this exclusive service,
please fill in this form.
If you do not find any answer to your question, please fill in the following form.